Shipping And Delivery
How long will it take for my order to be delivered?
You are shopping on our Australian site, all prices stated below are in Australian Dollar (AUD$). All orders are dispatched from Gold Coast, Australia.
Shipping is calculated at checkout. All items are processed within the next 2 business days of the purchase and we provide delivery via Australian post and it takes 3-7 working days. Orders outside Australia are delivered within 7-14 business days.
Please note, during sale periods it may take an extra 2-3 days for your order to be dispatched.
SHIPPING DELIVERY TIME
Australian Shipping 3 – 7 Business Days
Outside Australia 7 - 14 business days
All orders are shipped with Australia Post. once your order has been dispatched, we will send you tracking number.
Please note the above delivery time frames are an estimation provided by our shipping providers and although we hope this never happens, delays during transit may occur from time to time in which dcollections cannot be held responsible for.
Can I use post office boxes?
Yes, dcollections is able to post to PO boxes.
Can I organise for my order to be delivered to a different address?
Yes, when you place your order you can enter the delivery address details, which can be different from your home address.
what if I don't receive my order?
please contact us if your order hasn't arrived within 7 days by sending us email
d.collections1020@gmail.com
When can I exchange ?
1. We can change wrong size, please check size chart for your accurate size before placing an order.
2. We are responsible for wrong goods
3. We can change faulty goods.
4. We do not exchange when you change your mind